Service Agreement

Effective date: September 27th, 2024

By booking or using GT Club Customs’ services, you (“Client” or “You”) agree to the following terms and conditions, which constitute a legal agreement between you and GT Club Customs LLC (“Contractor,” “We,” “Us,” or “Our”).

Cancellation Policy

48+ hours notice: No fee

24-48 hours notice: $80 fee

Less than 24 hours notice: $150 fee

No call/No show: Full service amount charged up to $250

Client not present or vehicle unable to be detailed upon arrival: Full service amount charged up to $250

GT Club Customs reserves the right to cancel or reschedule based on staffing, traffic, weather, or equipment issues. Gift certificate appointments follow the same cancellation policy.

Late Arrival

GT Club Customs reserves the right to start up to 120 minutes late. Sometimes job schedules are tight and we may need to push your appointment back a bit. We ask that you be patient.

Vehicle Access, Operation & Service Quality

When booking our services, you agree to provide GT Club Customs personnel with access and keys to your vehicle to perform auto-related services such as detailing, ceramic coating, tinting, wrap, wet sanding, and other cosmetic enhancement services. GT Club Customs endeavors to perform services to a high standard, aiming for a clean, damage-free exterior. Any concerns must be communicated within 24 hours of service completion. GT Club Customs is not liable for concerns raised thereafter or if you do not participate in the final inspection.

Accidents, Pre-Existing Conditions & Limitation Of Liability

GT Club Customs will document pre-existing damage but is not liable for pre-existing conditions. If damage occurs under GT Club Customs’ care, you will be notified. GT Club Customs provides no guarantees or warranties. Our maximum liability is limited to the amount you paid for the service giving rise to the claim. GT Club Customs is not liable for any indirect, incidental, special, consequential, or punitive damages.

Fees, Service Terms & Payment

The fee for our services is the “Total Cost” indicated when you book online or over the phone. If the job exceeds the estimate by over 20%, additional fees will be confirmed with you. Payment is due upon completion via Credit Card, Debit, or Cash. Late payments incur a 10% fee plus 0.5% daily interest until paid. You agree to pay GT Club Customs’ collection costs if applicable.

Safety

You must disclose any harmful substances in the vehicle prior to detailing. You are responsible for any health/safety issues arising from your vehicle.

Feedback, Termination & Governing Law

We welcome your feedback at [email protected]. By booking our services, you agree that GT Club Customs may use pictures of your vehicle for marketing purposes unless you object in writing. This agreement is governed by Florida law.

By booking and using GT Club Customs’ services, you certify that you are authorized to agree to these terms on behalf of the vehicle’s legal owner and are 18+ years of age. You agree to indemnify and hold GT Club Customs harmless from any claims or damages arising from your lack of authority to enter into this agreement.

Mandatory Gratuity Fee

If the Client does not show up for the final quality control check and inspection at the end of the job, a mandatory gratuity fee of 10% of the total service cost will be added to the invoice. This fee is non-negotiable if you are not able to go over the vehicle with the technician at the end of the job.

I Understand That...

GT Club Customs does not guarantee any specific outcomes or results with our work.

Your payment to GT Club Customs is expressly for the dedicated service time on your vehicle, not tied to the attainment of any specific outcome or result.

GT Club Customs limits its liability to the total dollar amount of each job.

If the job takes 20% longer than anticipated, we reserve the right to charge an extra fee totaling $50 per every half hour on top of the total cost at the discretion of GT Club Customs employees (We will ask you before proceeding with the extra charge).

All Sales Are Final.